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    Cannot access a form

    Asked by Margie  on June 26, 2015 at 09:15 AM

    This form was created by the music department of the archdiocese of Philadelphia.  It is a form to nominate singers for the Papal Choir.  I have typed in the link and even asked the person in charge to send me the link so I can just click on it.  Nothing works.  I did upper case and lower case letters.

    Page URL:
    http://www.jotform.us/ODWPhila/Papal_Choir_Nomination_Form

    cannot access cannot a charge music and click
  • Profile Image
    JotForm Support

    Answered by Charlie on June 26, 2015 at 12:23 PM

    Hi,

    The form link http://www.jotform.us/ODWPhila/Papal_Choir_Nomination_Form, is still live and accessible, I've visited it and it shows in my Chrome browser like this.

     

    Have you tried using a different web browser? I've checked it on Chrome and Mozilla Firefox latest versions and on IE11, and the form still shows in my end. You could also try clearing your browser's cache, see if that fixes the problem. 

    Let us know if this resolves the problem.

    Thank you.

  • Profile Image

    Answered by Margie  on June 27, 2015 at 05:44 AM
    Yes!  Thank you!   On 06/26/15, JotForm Support Forum<noreply@jotform.com> wrote: A new response has been received: Answered by Charlie Hi,The form link http://www.jotform.us/ODWPhila/Papal_Choir_Nomination_Form, is still live and accessible, I've visited it and it shows in my Chrome browser like this. Have you tried using a different web browser? I've checked it on Chrome and Mozilla Firefox latest versions and on IE11, and the form still shows in my end. You could also try clearing your browser's cache, see if that fixes the problem. Let us know if this resolves the problem.Thank you.View this thread on browser » Unsubscribe Thread 1435335824
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 27, 2015 at 05:54 AM

    Hi Margie , 

    On behalf of my colleague, Charlie, you are welcome. Glad to hear that your form is working now.

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.