What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't see the video

    Asked by Vince on November 29, 2011 at 10:14 AM

    It's never a good sign when something doesn't work on the Home page. Is this program Browser specific? I use a MAc running Safari and cannot get your introductory video to run

  • Profile Image

    Answered by mathquiz on November 29, 2011 at 10:27 AM

    Me Too

    I have run it before with the above specifocations with no problem.

    Now it does not play.

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    JotForm Support

    Answered by abajan on November 29, 2011 at 12:57 PM

    Thanks for informing us about this. I will in turn inform our Tier 2 team and hopefully they will get it quickly resolved.

    In the meantime, try viewing it here:

    Also, some users like our service so much that they have made their own videos! Here are just a couple for your viewing and listening pleasure ;)


    Do NOT make login forms with our form builder!


    Incidentally, our official introductory video has recently been updated:

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    JotForm Founder

    Answered by aytekin on November 30, 2011 at 03:57 AM

    Tested it on Mac Safari, and the video worked fine for me. I think it requires Flash. You might be missing that. Sorry.