How do I process payment return?

  • RUCCL
    Asked on June 26, 2015 at 1:54 PM
  • Ben
    Replied on June 26, 2015 at 3:04 PM

    Could you please give us a bit more details in regards to your query?

    Once we have more details we would be able and happy to assist you with it.

  • RUCCL
    Replied on June 26, 2015 at 3:07 PM

    Hi Ben,

    Thanks! I am considering adding a payment (Paypal) option on my form so that folks can pay for conference registration online. How would I go about refunding cancellations?

    Paul

  • David JotForm Support
    Replied on June 26, 2015 at 4:02 PM

    You should be able to process the refunds through your PayPal account.  Here is PayPal's guide on how to do so:

    https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/bizui/SendRefund-outside

    If you have any further questions, let us know and we will be happy to help.