What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    User name change?

    Asked by NobleDeadOrg on June 26, 2015 at 01:57 PM

    I would like to change the user name on my account (NobleDeadOrg) to something more appropriate to the site it serves (NDAS).  Is this possible without losing the forms I have already created?

    Best Wishes,
    J.C. Hendee

  • Profile Image

    Answered by Shadae on June 26, 2015 at 03:07 PM

    Hi J.C,

    Yes it is possible to have your username changed without affecting the forms that are currently on your account.

    However NDAS is already taken, please provide us with another username and two alternatives if your other choice has been taken.

    We await your response to assist you.

  • Profile Image

    Answered by NDAS on June 26, 2015 at 03:13 PM

    OOPS!  I forgot about that other account associated to a different system/site. My apologies for bothering you, as the staff of both sites was mixed up about it.

    Thanks, Shadae, and I should now be able to work out with them.

    Thanks, J.C.

    PS. The styling for this online communications system needs some serious work. It is almost illegible with its current colors and textures. In addition, I am having great difficulty (in Chromium) selecting and executing the "Post Answer" button.

    ADDENDUM: As you can see, I finally got that button to work, but styling and visual issues with the "support forum" are truly awful.

  • Profile Image
    JotForm Support

    Answered by david on June 26, 2015 at 04:06 PM

    Would you mind sharing a screenshot of how it looks on your end?  Using FireFox and Chrome everything is quite clear.  Chromium may not agree with some of our styling.