What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Change username of my JotForm account

    Asked by shembocotek on November 29, 2011 at 10:33 AM

    How do I change my username? I would like to change shembocotek to swlcat, if that is available.

  • Profile Image

    Answered by paoloumali on November 29, 2011 at 01:16 PM


    I'm sorry to say but we do not change username anymore. Back in the days it was done, however it just causes account and form problems. I hope you understand.

    You can easily create another account and I can delete this other account for you.

    But I understand, you won't be able to use the current email associated to this account if this is your main email account. Before deletion, you have to edit the email address for this account.

    To do so, when logged in:

    Click 'Account settings' at the bottom right. The next page should allow you to associate a different email. Then confirm for the deletion of this account. Please clone existing forms by going through this: http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    Thank you for using JotForm.

  • Profile Image

    Answered by shembocotek on December 01, 2011 at 10:34 AM

    Can I move forms to my new account?

  • Profile Image

    Answered by paoloumali on December 01, 2011 at 12:14 PM


    Please take advantage of the Clone/Import feature by following this guide: http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    That will be the easiest way to copy an existing form from one account to another.

    Please let us know if it works for you.