Change username of my JotForm account

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    shembocotek
    Asked on November 29, 2011 at 10:33 AM

    How do I change my username? I would like to change shembocotek to swlcat, if that is available.

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    paoloumali
    Answered on November 29, 2011 at 01:16 PM

    Hi,

    I'm sorry to say but we do not change username anymore. Back in the days it was done, however it just causes account and form problems. I hope you understand.

    You can easily create another account and I can delete this other account for you.

    But I understand, you won't be able to use the current email associated to this account if this is your main email account. Before deletion, you have to edit the email address for this account.

    To do so, when logged in:

    Click 'Account settings' at the bottom right. The next page should allow you to associate a different email. Then confirm for the deletion of this account. Please clone existing forms by going through this: http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    Thank you for using JotForm.

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    shembocotek
    Answered on December 01, 2011 at 10:34 AM

    Can I move forms to my new account?

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    paoloumali
    Answered on December 01, 2011 at 12:14 PM

    Yes.

    Please take advantage of the Clone/Import feature by following this guide: http://www.jotform.com/help/42-How-to-clone-an-existing-form-from-a-URL

    That will be the easiest way to copy an existing form from one account to another.

    Please let us know if it works for you.