Your Contact Us link

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    gwruth2010
    Asked on November 29, 2011 at 10:43 AM

    Why does the Contact Us link on your website go to a friggin public forum? Ever heard of Customer Service?

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    paoloumali
    Answered on November 29, 2011 at 11:09 AM

    Hi,

    It was Management's decision to have customer service/support done in the forum. Although most are asking for phone support, having it on a public forum makes it more transparent.

    Please post particular issues/queries you have on your forms on separate threads and we, in Support, will do our best in resolving them.

    Thank you for your understanding and for using JotForm to handle your form needs.