What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The recipient doesn't receive the form results by email

    Asked by slfattorneys on June 26, 2015 at 03:01 PM
    2. The recipient still doesn't receive the form results by email - major problem.
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    JotForm Support

    Answered by Kiran on June 26, 2015 at 04:12 PM

    I've tried submitting your JotForm and I see that the notification has been sent successfully from our end.

    If you are not receiving emails to your inbox, we request you to go through the guide below that helps you in troubleshooting certain email delivery issues. 

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    If the issue still persists, please get back to us. We will be happy to look into this issue further.

    Thanks!!