The recipient doesn't receive the form results by email

  • slfattorneys
    Asked on June 26, 2015 at 3:01 PM
    2. The recipient still doesn't receive the form results by email - major problem.
  • Kiran Support Team Lead
    Replied on June 26, 2015 at 4:12 PM

    I've tried submitting your JotForm and I see that the notification has been sent successfully from our end.

    The recipient doesnt receive the form results by email Image 1 Screenshot 20

    If you are not receiving emails to your inbox, we request you to go through the guide below that helps you in troubleshooting certain email delivery issues. 

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    If the issue still persists, please get back to us. We will be happy to look into this issue further.

    Thanks!!