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  • Profile Image

    Can my approval field clear upon edit?

    Asked by CatchingKeys on June 26, 2015 at 06:18 PM

    Ok this is what I'm trying to achieve on this form: http://form.jotform.us/form/51765111746152

    Requester submits a form and an email gets sent to our supervisor. Supervisor can then go in and edit the form to approve or deny the request. He has to type in his name to show hidden approval buttons in a form collapse.

    What I would like to have happen is when he select the "no" option the form goes back to the requester. The requester can then edit the form, fixing what was denied and then resubmit the form to the supervisor.

    Right now however when the form gets sent back to the requester after "no" is selected and they try and edit the form, all of the approval form collapse is no longer hidden and all the questions are there with the supervisor's response. I would like that section to clear out so that the requester can send it again and the supervisor can fill out the approval section again. Can this be done?

    Page URL:
    http://form.jotform.us/form/51765111746152

    name hidden fill approval field
  • Profile Image
    JotForm Support

    Answered by Welvin on June 26, 2015 at 09:01 PM

    I'm sorry, but I don't think this can be done in the form view without using another field as the gateway to show/hide the fields again. But adding another conditional logic will also somehow create a conflict to the others.

    The best way I could think would be to hide the fields using the Hide Field option from the context menu:

    Then share the form submissions page to the supervisor so they will edit the submission from there. Hidden fields using the hide/show field option will be visible in the form submissions page automatically. Here's how to share:

    https://www.jotform.com/help/199-How-to-Share-Form-s-Submissions-Page

    I hope this works for you.

    Thanks