What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please cancel my subscription

    Asked by nedennis on June 26, 2015 at 06:24 PM

    I was told how to cancel my subscription, but when I hit the switch button and tried to cancel it sent me to the support team. Please cancel for me ASAP so I do not need to pay the July bill.  Thanks.

    support team sent how
  • Profile Image
    JotForm Support

    Answered by Welvin on June 26, 2015 at 09:47 PM

    Your subscription is now cancelled. Your account will be automatically downgraded back to the free plan on July 27, 2015.

    Thanks