What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is Submit form button returning an error message?

    Asked by yellowtail on September 08, 2010 at 01:20 PM

    I created this form, http://www.internationalyellowtailderby.com/entryform-online.html when someone fills out the form and clicks submit, they get an error message. Why?

  • Profile Image

    Answered by on September 08, 2010 at 01:53 PM

    It is giving a "Form not found: Form Id is missing or irregular" error. That means the form code you copied to your web site is missing some part of it.

    Please replace it with a new form code. I 'd recommend using the short javascript version. This kind of problems would not happen with that.