What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I see answer / reply to submission?

    Asked by glazowski on November 29, 2011 at 12:41 PM

    I would like to use jotform as general platform for customer support. I have more than one person who will answer for customer questions. What I need is to see what exactly was the answer, who send it and how long customer was waiting for response.

    Is it possible in JotForm?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_T on November 29, 2011 at 04:11 PM

    Thank you for contacting us.

    Unfortunately, we do not have a Sent folder for mentioned emails. I have created a feature request ticket to our developers, but I can not say when or if it will be implemented. We will update this thread when we have any new information for you.

    Please feel free to contact us if you need any further assistance.