What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The HTML code provided has messed up my blog's formatting.

    Asked by Lisa on November 29, 2011 at 01:02 PM

    I know nothing about HTML but inserted the Wishbox code as directed.  It's possible that it's not compatible with my theme, but it has messed up the appearance of my blog's homepage.  I removed the code but it still seems to be there.  I'd like to use Wishbox, but for a complete HTML dummie, can you help me out?

     

    www.thesurvivalmom.com

     

    thanks

    Page URL:
    http://www.thesurvivalmom.com

    appearance
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    JotForm Support

    Answered by fxr on November 29, 2011 at 08:02 PM

    The Wishbox code is still in there at the bottom of your page. 

     

    JotForms javascript is most likely conflicting with some javascript already on your page and you have quite a lot of javascripts on there. If you were only using one or two other scripts, we could have a go helping you debug those scripts. 

    We still may be able to help, but I think you should start by getting your page back to the way it was before you introduced the Wishbox code. You need to remove the highlighted code above. 

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    Answered by thesurvivalmom on November 30, 2011 at 12:19 AM

    I have removed the code.  I received my first feedback email earlier today via the Wishbox tab and would really like to continue using it.  If you can help me, that would be very much appreciated.

     

    Thanks for your time.

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    Answered by allanftd on November 30, 2011 at 02:22 AM

    Hi Lisa, We will soon release a new version of the feedback button so that it does not conflict with jquery. For now, it may help if you should use iframe version of the code if you don't want it to conflict with any other script on the page.

     

    Here is how you can get it. Open your form on the Form Builder:

    1. Open "Setup & Embed" tab on toolbar,

    2. Click on "Embed Form"

    3. Click on "iFrame".

    Please try it and let us know if it will work for you or not.

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    Answered by thesurvivalmom on November 30, 2011 at 11:54 AM

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    Answered by powerongrfx on December 10, 2011 at 04:31 PM

    Hey, I seem to be having the same issue. I inserted a Jotform code for the feedback issue on a Splash content page and now my sites layout is all messed up. Can you guys kep me out, thanx.

    www.epic-mail.com 

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    Answered by pinoytech on December 10, 2011 at 04:50 PM

    Hi powerongrfx,

     

    I have already answered your main thread, please visit this link right here.

     

    ~pinoytech

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    JotForm Founder

    Answered by aytekin on May 31, 2013 at 07:44 AM

    I know this thread was a long time ago but I wanted to post an update. We have just release a Wordpress plugin: JotForm Feedback Button. You can now add customizable feedback buttons to your web site more easily.

    http://www.jotform.com/blog/82-New-Wordpress-Plugin-JotForm-Feedback-Button