Need to reset my pasword?

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    Draper Mitchell
    Asked on November 29, 2011 at 01:05 PM

    My email has been compromised and I can't log in to my account or recover email sent to that account...

    What is another option to recover my password?

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    Mike_T
    Answered on November 29, 2011 at 05:50 PM

    Thank you for contacting us.

    Please answer the following questions, if possible:

    1. Can you provide us with your compromised email address?

    2. What is the new email address you would like to use for your JotForm account?

    3. When your JotForm account was created (at least approximately)?

    4. What is your IP address (you can check at http://whatismyipaddress.com/)?

    5. How many forms do you have at your JotForm account?

    Then, we will consider email changing for your account.

    We are looking forward to hearing from you.