What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot get rid of a callout asking me to input message on "Hover"

    Asked by coho2u on June 27, 2015 at 11:57 AM

    All of a sudden, a callout has appeared top left hand corner when I select a field in edit mode.

    The callout is asking me to create "Hover" text but I don't want it. I cannot delete the callout and it is preventing me from switchingtabls to create a condition for show/hide.

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    JotForm Support

    Answered by jonathan on June 27, 2015 at 06:56 PM

    Are you still having this issue? I could not seem to reproduce it anymore when I checked your jotform http://www.jotform.ca/form/50852008979262



    Try also clearing first your browser's cache and restart the Form Builder

    Please let us know if issue remains.



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    Answered by coho2u on June 27, 2015 at 07:03 PM
    Hi Jonathon,
    Thanks for getting back to me.
    Yes, it’s still there. I’ve cleared the cache, rebooted
    It’s almost as if the “Hover” button has come off the menu bar
    see attachments
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    JotForm Support

    Answered by jonathan on June 27, 2015 at 08:29 PM

    I still could not replicate the problem.



    can you please try expanding the Form Builder in full screen view


    check if this makes any difference. Try also using other browsers beside the one you used and see if same issue happen.

    Let us know if still not resolve.