What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form tabs widget not showing on tablets and mobile phones

    Asked by utvmasters on June 28, 2015 at 10:44 AM

    I have the tabs widget installed however on a mobile phone or any tablet it does not show up. Is there something that need to be done?

     

    than you

    Page URL:
    www.utvmasters.com/rentalform

    Mobile mobile phone form tabs tablet
  • Profile Image
    JotForm Support

    Answered by Mike_G on June 28, 2015 at 01:18 PM

    I believe you are pertaining to this: 

    I have used my tablet and it worked perfectly fine.

    Could you try to clear the cache of the browser on your tablet or mobile phone and see if it will solve the issue? We will wait for your response. Thank you. 

  • Profile Image

    Answered by utvmasters on June 28, 2015 at 01:38 PM
    Hi thank you for the response. I tried cache clearing no luck and tried 2 devices. SAMSUNG S5 and tables running windows 8.1. Here is screen shot attached.
    Thank you
    Sent from Nine
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_G on June 28, 2015 at 03:34 PM

    It seems that the screenshot you have attached did not post.

    I tried opening your website from a Samsung Galaxy S5 and yes the tabs didn't show on your form. But, when I tried opening the form's URL the tabs shows up. Meaning, this can be a conflict between your form's scripts and the scripts on your website. I would recommend for you to use the iframe code instead of the normal embed script and embed it on your website.

    Kindly let us know if it worked for you. We will wait for your response. Thank you. 

  • Profile Image

    Answered by utvmasters on June 28, 2015 at 04:18 PM
    Hi thank you this seems to have worked.
    Can you offer some CSS code to get the tab spacing to look better and separated cleaner.
    Also 2 other questions.
    1.
    Is there a way to make the PDF widget responsive so it's not off the page.

    2.
    Is there a way to force someone to scroll through all of the terms before being able to just check they have read them.

    Thanks again love the software
    Sent from Nine
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on June 28, 2015 at 07:55 PM

    Thank you for letting us know that the original issue was resolved.

    We will answer your other questions separately here

    http://www.jotform.com/answers/598625

    http://www.jotform.com/answers/598626

    http://www.jotform.com/answers/598627

     

    Thanks.