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    Order form won't accept canadian postal codes

    Asked by jewelninjas on June 28, 2015 at 03:59 PM

    I have a number of customers from Canada who tell me my order form will NOT accept canadian postal codes....

     

     

    Page URL:
    https://secure.jotformpro.com/form/51675692996981

    order form postal
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    JotForm Support

    Answered by jonathan on June 28, 2015 at 07:33 PM

    Can you please describe where in the form http://www.jotform.com/51675692996981 the end-users were having issue with Canadian Postal codes?

    I see full address field on the form, but as far as I know the postal code is manual entry and should not prevent the end-user in inputting Canadian postal codes.

    We will wait for your response.

    Thanks.