- EA TreasurerAsked on June 28, 2015 at 04:09 PM
- JotForm SupportjonathanAnswered on June 28, 2015 at 07:44 PM
It is because you used Paypal in your subscription payment for the account/username EATreasurer
Unfortunately since you are using paypal payment, you will need to cancel first the existing subscription and just apply again using the new Billing details.
Check the user guide: -How-can-I-cancel-my-PayPal-subscription
Hope this help. Let u know if you need further assistance.