What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I did check your account and did not find any issue with that. You should be able to edit your form and auto responder email alert without any problem.
Do you get any error message? Do let us know and we will take a look. For now, I would suggest you to clear your browser cache and then try to edit your form again. The following guide should help you how to clear browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
We will wait for your response.
It seem you have upgraded your account again to economy monthly subscription but you did not cancel your premium monthly subscription.
You currently have two active subscription. I would suggest you to go ahead and cancel your premium monthly subscription. Here are the steps to cancel your PayPal subscription:
1. Log in to your PayPal account
2. Find the latest payment you have made to JotForm
3. Click on the subscription #S-3U693895VJ891064F
4. Click on the "Cancel Subscription" button.
You may also like to check the following guide : https://www.paypalobjects.com/en_US/ebook/subscriptions/cancellations.html