- scala@beverst-heeft-het.BeAsked on June 29, 2015 at 03:21 AM
Is there any way to reactivate this account? The link doesn’t offer possibility.
I checked your account and it currently shows as "Premium" so your subscription is indeed active. If you have already updated your payment information you should be all set. Our system is set to check your billing information again on June 25th. If your payment processor is still unable to find a valid form of payment, you will be notified then. As far as I can tell though, you should be all set.
If you have any further questions, let us know and we will be happy to help.
Your JotForm account has been downgraded.
If you have not requested a downgrade this might have happened because your credit card expired.
Re-upgrading is quick and easy:
Thanks for using JotForm,
- JotForm SupportWelvinAnswered on June 29, 2015 at 08:20 AM