What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I just found out all my form are disabled. new or old. how can I fix it?

    Asked by admin@myagentedu.com on June 29, 2015 at 03:21 AM
  • Profile Image
    JotForm Designer

    Answered by ibrahim on June 29, 2015 at 03:34 AM


    Our phishing system has noticed that you are using Chinese language on the English Jotform. What does this mean? This means that you should create a jotform in the English language and then translate it to the Chinese and set Chinese as default.

    In addition, you have two empty form ("Title Me"). You can delete them.

    I have activated your account at this time, but you will need to follow these steps or your account will get disabled again soon.


  • Profile Image

    Answered by admin@myagentedu.com on June 29, 2015 at 09:52 PM


  • Profile Image
    JotForm Support

    Answered by Charlie on June 30, 2015 at 01:08 AM

    To help you further, here's the guide on how to make your form multilingual: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual. You need to first set your form into "English" then setup another language which is Chinese then translate it using the guide I shared.

    Do let us know if you need further assistance on this.