I just found out all my form are disabled. new or old. how can I fix it?

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    admin@myagentedu.com
    Asked on June 29, 2015 at 03:21 AM
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    ibrahim
    Answered on June 29, 2015 at 03:34 AM

    Hi,

    Our phishing system has noticed that you are using Chinese language on the English Jotform. What does this mean? This means that you should create a jotform in the English language and then translate it to the Chinese and set Chinese as default.

    In addition, you have two empty form ("Title Me"). You can delete them.

    I have activated your account at this time, but you will need to follow these steps or your account will get disabled again soon.

    Thanks

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    admin@myagentedu.com
    Answered on June 29, 2015 at 09:52 PM

    thanks

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    Charlie
    Answered on June 30, 2015 at 01:08 AM

    To help you further, here's the guide on how to make your form multilingual: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual. You need to first set your form into "English" then setup another language which is Chinese then translate it using the guide I shared.

    Do let us know if you need further assistance on this.

    Thanks.