How i can switch my plan to free?

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    rewiaca
    Asked on June 29, 2015 at 07:07 AM

    How i can switch my plan to free? Can you switch my plan?

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    ibrahim
    Answered on June 29, 2015 at 07:21 AM

    Hi,

    In order for you to downgrade your account follow these steps

    Click on your account Settings:

     

    Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section  and click on swith plan

     

    Then click on CANCEL SUBSCRIPTION

    Hope this helps.

    Thanks.

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    rewiaca
    Answered on June 29, 2015 at 07:25 AM

    I do these steps, but my account is premium. How long my plan will be switched?

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    ibrahim
    Answered on June 29, 2015 at 07:27 AM

    Hi,

    When i checked your accout, it'll be at "2015-06-30"

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    rewiaca
    Answered on June 29, 2015 at 07:32 AM

    You can cancel autopayment from my card?

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    Boris
    Answered on June 29, 2015 at 09:53 AM

    Rewiaca, I can see that you Premium Monthly subscription (INT150529-6885-31338S) has been successfully cancelled, and you should no longer be charged.

    As our colleague Ibrahim has said, your Premium subscription will expire on 2015-06-30.

    Please let us know if you need further assistance.