- rewiacaAsked on June 29, 2015 at 07:07 AM
How i can switch my plan to free? Can you switch my plan?
- JotForm UI DeveloperibrahimAnswered on June 29, 2015 at 07:21 AM
In order for you to downgrade your account follow these steps
Click on your account Settings:
Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section and click on swith plan
Then click on CANCEL SUBSCRIPTION
Hope this helps.
- rewiacaAnswered on June 29, 2015 at 07:25 AM
I do these steps, but my account is premium. How long my plan will be switched?
- JotForm UI DeveloperibrahimAnswered on June 29, 2015 at 07:27 AM
When i checked your accout, it'll be at "2015-06-30"
- rewiacaAnswered on June 29, 2015 at 07:32 AM
You can cancel autopayment from my card?
- BorisAnswered on June 29, 2015 at 09:53 AM
Rewiaca, I can see that you Premium Monthly subscription (INT150529-6885-31338S) has been successfully cancelled, and you should no longer be charged.
As our colleague Ibrahim has said, your Premium subscription will expire on 2015-06-30.
Please let us know if you need further assistance.