What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How i can switch my plan to free?

    Asked by rewiaca on June 29, 2015 at 07:07 AM

    How i can switch my plan to free? Can you switch my plan?

    how
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    JotForm Designer

    Answered by ibrahim on June 29, 2015 at 07:21 AM

    Hi,

    In order for you to downgrade your account follow these steps

    Click on your account Settings:

     

    Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section  and click on swith plan

     

    Then click on CANCEL SUBSCRIPTION

    Hope this helps.

    Thanks.

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    Answered by rewiaca on June 29, 2015 at 07:25 AM

    I do these steps, but my account is premium. How long my plan will be switched?

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    JotForm Designer

    Answered by ibrahim on June 29, 2015 at 07:27 AM

    Hi,

    When i checked your accout, it'll be at "2015-06-30"

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    Answered by rewiaca on June 29, 2015 at 07:32 AM

    You can cancel autopayment from my card?

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    JotForm Support

    Answered by Boris on June 29, 2015 at 09:53 AM

    Rewiaca, I can see that you Premium Monthly subscription (INT150529-6885-31338S) has been successfully cancelled, and you should no longer be charged.

    As our colleague Ibrahim has said, your Premium subscription will expire on 2015-06-30.

    Please let us know if you need further assistance.