What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm checking your form, unfortunately, I'm unable to replicate the problem. May we know what is the file size you are trying to upload?
In the "Allowed Max Size", to have a 2 MB size, you need to input 2048 in the box.
You might also want to check the following guides to help you in your File upload field.
We'll wait for your response.
I'm allowing for png, zip, jpg, jpeg. I've tried uploading multiple different file types within this selection.
I've tried uploading files from 72 kb to 1.6 mb and i have a 2mb upload size limit.
Nothing has been working. Single files can be uploaded - using the single file upload field - multiple files have not worked yet.
This is strange. I did test your form and I am unable to replicate the issue you are having. I am able to upload the file without any problem and it does display in your form's submission page. Please check the screenshot below:
Have you embedded your form in your web page where it is not working? Please share the web page URL where you have embedded your form and we will take a look.
We will wait for your response.