- lreardonghgAsked on June 29, 2015 at 10:08 AM
File upload failing despite 2MB file size allowance.
- CharlieAnswered on June 29, 2015 at 11:51 AM
I'm checking your form, unfortunately, I'm unable to replicate the problem. May we know what is the file size you are trying to upload?
In the "Allowed Max Size", to have a 2 MB size, you need to input 2048 in the box.
You might also want to check the following guides to help you in your File upload field.
We'll wait for your response.
- lreardonghgAnswered on June 29, 2015 at 12:03 PM
I'm allowing for png, zip, jpg, jpeg. I've tried uploading multiple different file types within this selection.
I've tried uploading files from 72 kb to 1.6 mb and i have a 2mb upload size limit.
Nothing has been working. Single files can be uploaded - using the single file upload field - multiple files have not worked yet.
- JotForm Supportashwin_dAnswered on June 29, 2015 at 01:21 PM
This is strange. I did test your form and I am unable to replicate the issue you are having. I am able to upload the file without any problem and it does display in your form's submission page. Please check the screenshot below:
Have you embedded your form in your web page where it is not working? Please share the web page URL where you have embedded your form and we will take a look.
We will wait for your response.