What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Free Plan - is it only 10 donation payments?

    Asked by tracybird88 on June 29, 2015 at 10:36 AM

    I am a little confused about the Free Plan. Is it 10 or 100 donations that can be accepted per month? What exactly is the "100 submissions" referring to and what is the "10 receive payments" referring to?


    Thank you!



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    JotForm Support

    Answered by david on June 29, 2015 at 12:05 PM


    Free accounts are allowed up to 100 regular submissions or 10 payment/SSL based submissions.  Regular submissions are any submissions that do not have payment processing or SSL based transmissions of data.  The 100 regular submissions with be data only and the form must not be embedded or linked using the HTTPS link.  If you need to collect donations, which would be classified as payments, you would only be able to receive up to 10 per month with a Free account.  However, with a Premium account, you would be able to receive up to 1,000 donations per month.

    If you have any further questions, let us know and we will be happy to help.