I am unable to preview my form.

I wrote previously about this issue (ticket number 1435174937) and was advised that I had already exceeded the allowed storage limits for the Free account.  I upgraded my account AND cleared out all previous submissions to zero.  I STILL am unable to access the preview, and therefore use your site successfully.  We are scheduled to go live tomorrow.  Please help.

 

 

 

 

Hello bboaz,

I'm sorry for the trouble caused to you.

I did check your form #31065727729157 and found that it is currently disabled. Please check the screenshot below:

 

I would suggest you to go ahead and enable your form. That should solve your problem. The following guide should help you how to change the status of form:  http://www.jotform.com/help/180-How-to-Enable-Disable-a-Form 

Hope this helps.

Do get back to us if you have any questions.

Thank you!

New response received
Thank you! That did it! J
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