It takes time saving the form from the Form Builder's page.

  • Meg_Spisich
    Asked on June 29, 2015 at 11:59 AM

    I created a form and the save button has been moving in a circle for over ten minutes. What is going on?

  • Mike_G JotForm Support
    Replied on June 29, 2015 at 1:18 PM

    I would like to apologize for the inconvenience. Chances are you might have been logged out from your Account when you're saving the form. Also, this sometimes happens when the connection is slow and it's taking some time to save the form, especially when it's a huge form. Clearing your browser's cache might help. But what I would recommend for you to do, is save your form right away if you have made any changes. Pressing Ctrl+S from your keyboard saves your form when you are in your Form Builder page. 

    Thank you.