What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It takes time saving the form from the Form Builder's page.

    Asked by Meg_Spisich on June 29, 2015 at 11:59 AM

    I created a form and the save button has been moving in a circle for over ten minutes. What is going on?

    save form save form builder
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    JotForm Support

    Answered by Mike_G on June 29, 2015 at 01:18 PM

    I would like to apologize for the inconvenience. Chances are you might have been logged out from your Account when you're saving the form. Also, this sometimes happens when the connection is slow and it's taking some time to save the form, especially when it's a huge form. Clearing your browser's cache might help. But what I would recommend for you to do, is save your form right away if you have made any changes. Pressing Ctrl+S from your keyboard saves your form when you are in your Form Builder page. 

    Thank you.