What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I changed my email on the account and now my forms are not showing upAsked by tsartisans on June 29, 2015 at 12:56 PM
Last sunday I changed the email on the account and no I can not log in and see all my forms. I just see three forms that are old and before I paid for an account with you. I need to know how to get access to all my forms now.
My Forms and email showing up
We would like to apologize for the inconvenience. May we just know the username of the account you are pertaining to which you cannot log-in? Also, what is the previous and new email address on that account? We would like to check if it was properly changed. We would, also, like to know if you received any email regarding the changes you have made last Sunday? Please do get back to us and we will be glad to help you further. We will wait for your response. Thank you.