Problem on Captcha on "Email" option

  • shellybookings
    Asked on June 29, 2015 at 2:19 PM

    I am trying to email this form (testing it), I click embed form - email & when i enter the challenge words i keep getting an error message.

    Jotform Thread 599170 Screenshot
  • Charlie
    Replied on June 29, 2015 at 3:06 PM

    Unfortunately, I'm unable to reproduce the problem. Have you tried using a different web browsers? The captcha usually appears to prevent spams and bots to send an email, although I'm not sure why it is not proceeding in your end. 

    You could also send the form's URL or direct link by copying and pasting it in your email client.

    You can get your Form URL/direct link in the Preview window.

    Problem on Captcha on Email option Image 1 Screenshot 30

    Or you can also get it in the "Embed Form" options.

    Problem on Captcha on Email option Image 2 Screenshot 41

     

    Do let us know if that works.