What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I run the whole form and results from my own website server?

    Asked by Diana  on June 29, 2015 at 02:56 PM

    Just concerned about control/security of customer data. If I don't need payment processing, can I keep all the forms and data on my own server - or does it still all go through your site?

    Thanks!

    and Whole site thanks all
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    JotForm Support

    Answered by Charlie on June 29, 2015 at 03:54 PM

    Hi,

    The forms are hosted in our servers and all submissions will be stored in our Data Centers. However, you can integrate different file sharing and storage services to the form, like Google Drive, Dropbox or an FTP server. If you connect your form to any of the file sharing services, a copy of the submission will be transferred there, you can then delete the submission in your account, please do take note that when you delete a submission, it will permanently be deleted in our end and we do not keep backups of them in our servers.

    If you wish to run the form builder and the forms in our own server, you can do that by purchasing the license JotForm Basic App found in this page

    Regarding payments, we also don't store or process sensitive information like credit card details, we have payment integrations to Paypal and other online payment processors that has secure payment gateways for this transactions. To learn more about our payment integrations, you can check this guide: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm.

    Do let us know if this helps.

    Thanks.