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    I have a secure form out when i did not want a secure form.

    Asked by usfFI on November 29, 2011 at 08:50 PM

    I have already sent out my form to my list. It is secure and i did not intend it to be. is there any way you can help me to still receive them past the limit this one time? 

    Thank you

    Joseph Pardo

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    JotForm Support

    Answered by abajan on November 29, 2011 at 09:13 PM

    Well, seeing that November ends tomorrow and everyone's submission counts will be automatically reset on December 1, there would be little point in doing so. Plus, resetting your submission count would only take care of November. What happens in December when those on your list still use the secure version of the form? I suggest that you clone the form and then disable the original. After doing so, distribute the regular URL of the clone to your list of users.

    Anyway, I have reset the secure submission tally for you this one time.