What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are you telling me my username is invalid?

    Asked by mrssaady on June 29, 2015 at 08:21 PM

    I use this  every day! i log in from various devices with no trouble now today I cant log in'


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    JotForm Support Manager

    Answered by Jeanette on June 30, 2015 at 12:14 AM

    You might need to clear your browsers cache completely and start a fresh session. Please do that and let us know should the issue continue.