What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot upload image to form, it shows "Please select a type first"

    Asked by bonbinirentals on June 29, 2015 at 10:39 PM

    I have cleared my cache in Jotform, I have logged in and out, used Chrome and IE but still it does not work and I get the following message: ''please select a type first''

    Can anyone give me a solution please?

     

    Thank you

    JotForm cache message does not work
  • Profile Image
    JotForm Support

    Answered by Charlie on June 30, 2015 at 01:05 AM

    Could you tell us which form you are working that you can't upload an image? 

    I made a sample form in my end but I was unable to replicate the problem. It might be specific to a form or does this happen to all of your forms? We'll wait for your response.

    Thanks.