Cannot upload image to form, it shows "Please select a type first"

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    Asked on June 29, 2015 at 10:39 PM

    I have cleared my cache in Jotform, I have logged in and out, used Chrome and IE but still it does not work and I get the following message: ''please select a type first''

    Can anyone give me a solution please?


    Thank you

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    Answered on June 30, 2015 at 01:05 AM

    Could you tell us which form you are working that you can't upload an image? 

    I made a sample form in my end but I was unable to replicate the problem. It might be specific to a form or does this happen to all of your forms? We'll wait for your response.