What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to adjust thank you iframe height?

    Asked by maivutan on June 30, 2015 at 08:52 AM

    It's too small, can't see the description.

    Screenshot
    adjust thank you page thank you height height
  • Profile Image
    JotForm Support

    Answered by Kiran on June 30, 2015 at 11:50 AM

    As I test submit your JotForm using the direct link it seems to be working fine. However, since the form is embedded on your webpage, you may need to add some CSS code to your thank you message to adjust the height. Please follow the steps below :

    1. Click on Thank you icon on the tool bar and then Thank you Message to open the wizard

    2. Now, click on HTML icon on the top right side of the toolbar on the message window.

    3. Now, add the following code in the new HTML window opened as shown below. 

     min-height=300px !important

    4. Click on Update and Finish the wizard.

    5. Save your JotForm.

    Hope this information helps. If the issue still persists, please get back to us with the webpage URL where the form is embedded so that we can take a look and provide you with necessary assistance further.

    Thanks!!

  • Profile Image

    Answered by maivutan on July 01, 2015 at 10:05 AM

    Can you give me the full HTML code? It's a blank for me.

    http://screencast-o-matic.com/watch/coiVIRf3RX

  • Profile Image

    Answered by Ben on July 01, 2015 at 11:06 AM

    Thank you for the screencast. I am not sure why it is loading empty for you, it should not be so.

    Based on the screencast it seems that the form is: http://www.jotform.me/form/51692881236462

    Now this is the entire HTML code in that thank you page:

    <p>&nbsp;</p>
    <div style="text-align: center;">
    <h1>Thank you, {username}!</h1>
    </div>
    <div style="text-align: center;">Your financial&nbsp;profile will be updated soon.</div>
    <div style="text-align: center;"><strong>Transaction ID:</strong> {id}</div>

    What my colleague has suggested is to change it to look like this:

    <p>&nbsp;</p>
    <div style="text-align: center; min-height=300px !important">
    <h1>Thank you, {username}!</h1>
    </div>
    <div style="text-align: center;">Your financial&nbsp;profile will be updated soon.</div>
    <div style="text-align: center;"><strong>Transaction ID:</strong> {id}</div>

    Do let us know how it goes.

  • Profile Image

    Answered by ElectriCruz on September 07, 2015 at 02:37 PM

    I am trying to adjust the Thank You iframe min-height however I can not find the HTML button on the Thank You wizard. I will insert a collage of screenshots to further explain.

    How do I access the Thank You wizard's HTML?

    Thank you!

  • Profile Image
    JotForm Support

    Answered by BJoanna on September 07, 2015 at 04:05 PM

    @ElectriCruz 

    We have new Thank You page wizard. Inside of new wizard click on Source code option if you want to change code for Thank You page. 

     

  • Profile Image

    Answered by becshall73 on September 23, 2015 at 07:55 AM

    I have tried inserting min-height=300px !important  as suggested above, but although the thank you page seems to save, when I go back into the HTML it isn't there any more.
  • Profile Image
    JotForm Support

    Answered by Kiran on September 23, 2015 at 10:35 AM

    @becshall73,

    Your query is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/668644

    Thank you!