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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you help me use the "Social Share" function properly?

    Asked by nwarren on June 30, 2015 at 01:11 PM

    I was able to set up the Social Share widget and have participants share this with their respective social networks. After testing it out, I discovered that the actual form or some type of statement does not appear. All it says is... "Form" and it does not look good.

    Can you let me know if this feature still works or how I should proceed.

    Basically our organization would like people who registered for our workshop to be able to tell their friends and make it easy for them to post the form and share.

    I also tried using "Addthis.com" but the html codes were too complex.

    Please get back to me soon.


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    JotForm Support

    Answered by Charlie on June 30, 2015 at 02:09 PM


    I tested the "Social Share" widget. In Facebook, it seems like the title doesn't seem to change. Here's how it looks like in my end:

    It shows "Form". Is this the one you are referring to? If you click the link, it should still forward you to the correct form as long as you add the Form URL in the widget's settings. 

    The settings of the widget has a title and the thumbnail option for it. You might want to add a thumbnail instead so that in Facebook, it should be more appealing or more presentable?


    We'll wait for your response.