Where can i change my payment method?

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    Asked on November 30, 2011 at 07:12 AM

    Hi, can you please send me a link where I can adjust my payment method?



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    Answered on November 30, 2011 at 10:01 AM


    You are subscribed through PayPal so if you want to switch to being billed on your credit card, you may consider cancelling the PayPal subscription on your PayPal's control panel.

    Here are the steps on how to cancel subscriptions via Paypal:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again. But your account will stay Premium until the time you have paid for expires.

    Then when your account is downgraded, go to JotForm's Account settings at the bottom right. The Account Settings page should show you a button to 'Upgrade' your account. There, you'll be able to use your card through Plimus.

    Thank you for using JotForm.