What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Test Email button is sending to wrong recipient

    Asked by yogaonyorkweb on June 30, 2015 at 01:59 PM

    We have switched the user email to cherisefegan@msn.com but emails are still coming to old email of rsjp1@comcast.net.

    email TO email form change recipient
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    JotForm Support

    Answered by Mike on June 30, 2015 at 02:24 PM

    Thank you for contacting us.

    Please follow the next guide to find out how to change the Email Notification recipients.

    Finding out E-mail Address used for submission notifications

    Note, the "Test Email" button emails are always sent to the email address associated with your JotForm account. Although, the online form will use the correct email recipient. It means, that you can submit your form in order to test it with the updated recipient.

    If you need any further assistance, please let us know.