What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit Button Doesn't work?

    Asked by tschatzm on June 30, 2015 at 04:04 PM

    I can't get the submit button to work. Please help?

     

    http://www.jotform.us/form/50917153466155

    Page URL:
    http://www.downtowncleveland.com/cityadvocates/citizens-artbox.aspx

    submit button scrollable terms widget error
  • Profile Image
    JotForm Support

    Answered by jonathan on June 30, 2015 at 05:30 PM

    I checked your jotform http://www.jotform.us/form/50917153466155

    and I found a conflict error on the browser console due to the Terms Widget on the form.

     

    can you please try removing first the Scrollable Terms Widget on the form and then check the form again? 

    Let us know of the result and if issue is not resolved by this.

    Thanks.

  • Profile Image

    Answered by tschatzm on June 30, 2015 at 10:19 PM

    I changed to the other terms & conditions box and it's not allowing me to complete the required acceptance field. Is there anything else I can do? 

  • Profile Image
    JotForm Support

    Answered by jonathan on July 01, 2015 at 12:31 AM

    You need to still remove the Short Scrollable Terms Widget.. on your jotform http://www.jotform.us/form/50917153466155

     

    Save the form and test again. It should submit this time.

    Let us know if this did not work.

     

    Thanks.

     

  • Profile Image

    Answered by MySmartHandsLondon on April 26, 2016 at 08:47 PM

    Im not sure if this is still an active thread but thought Id try also.  I can not get y submit button to work on my Surface RT but it works on my PC.  Needed it running for this weekends tradeshow.

    Thank you

  • Profile Image
    JotForm Support

    Answered by jonathan on April 26, 2016 at 10:00 PM

    @ MySmartHandsLondon

    I see that you have already created your own thread about your form issue here https://www.jotform.com/answers/827142

    Please refer to that thread instead for our response. We will attend to it shortly.

    Thanks.

  • Profile Image

    Answered by MySmartHandsLondon on April 26, 2016 at 10:44 PM
    Thank you for contacting My Smart Hands London. Your inquiry will be responded to within 3 business days.
    For additional information please follow us on Facebook at www.facebook.com/MySmartHandsLondon or visit our website at My Smart Hands London please visit www.mysmarthandslondon.ca
    Thank you
    Charlene
    Charlene Charlene C. Slaats-Gray
    Certified ASL Instructor
    www.mysmarthandslondon.ca
    519-520-0463
    ...