What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Pro doesn't work

    Asked by Jerry  on June 30, 2015 at 05:14 PM
    doesn't work work
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    JotForm Support

    Answered by Chriistian on June 30, 2015 at 08:08 PM

    Hi Jerry,

    Thanks for contacting us.

     

    Can you give us more information regarding your concern? If it is related to one of your form, please provide the link or name of the form in question so we can further check. If you can provide a screenshot of the issue then that would be great.

     

    We will wait for your response.


    Regards.

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    Answered by jerry  on July 01, 2015 at 06:54 AM

    The stylus pro pen will not work such as writing a note

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    Answered by Sammy on July 01, 2015 at 07:59 AM

    Hello Jerry,

    On which type of input does the stylus not function correctly?

    Could you also provide a link to the form for further evaluation

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    Answered by Jerry  on July 01, 2015 at 09:31 AM

    Ipad mini

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    Answered by Sammy on July 01, 2015 at 10:13 AM

    Are you using the stylus to enter data on a normal text box or is it the signature widget, Im not sure if the default html inputs can support stylus inputs by default.

     

    Kindly confirm on what field the input action is not working 

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    Answered by jerry  on July 01, 2015 at 05:35 PM

    Ipad mini is the device, I do not see a link

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    JotForm Support

    Answered by Chriistian on July 01, 2015 at 08:14 PM

    Hi Jerry,

     

    To further check the issue, can you provide us the JotForm link or name of the form in question or if you have embedded your form to your website kindly give us the exact URL where you have embedded the form? 

     

    We will wait for you response.

     

    Regards.