What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get the html boxes to show up in the email notifications to us?

    Asked by lolr on June 30, 2015 at 08:49 PM

    We have a form that the user types in their initials to verify that they have read the information in the text box above.  When they submit, all we see are the initials and not the text in the text box above.  How do we get the entire form contents to be in the email notification to us?

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    JotForm Support

    Answered by Charlie on July 01, 2015 at 01:29 AM

    You can manually type or add the HTML text to your email body of your notifications.

    1. You need to edit the notification under "Emails".

    2. In the Compose Email window, you can manually type the text here.


    The HTML text fields doesn't have any values so you need to either manually type it in the notification or copy and paste it there.

    Do let us know if you need more information on his.

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    Answered by lolr on July 01, 2015 at 10:14 AM

    ahhhh. got it.  Thanks

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    JotForm Support

    Answered by Charlie on July 01, 2015 at 10:43 AM

    You're most welcome.

    If you needed any assistance again, please feel free to open a new thread here in the forum.

    Thank you.