What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my account? I am no longer using the jotforms.

    Asked by ToddMatthews on June 30, 2015 at 09:10 PM
  • Profile Image
    JotForm Support

    Answered by jonathan on July 01, 2015 at 01:42 AM

    I checked your jotform account/username ToddMatthews  

    and noted that you had it already cancelled.

    You will not be billed further and the paid subscription will not renew anymore.

    Please take note that it will only remains at PREMIUM up to until the date of its subscription expiration which will be on 

    User is scheduled to downgrade.
    Date: 2015-07-31 
    Reason: CANCEL

    The account will then automatically downgrade to FREE plan after the expiration date.

    Hope this help. Let us know if you need further assistance.

    Thanks.