Merchant Country not supported

  • annasperlich
    Asked on June 30, 2015 at 9:41 PM

    What does this mean? Can I change the currency and correct this or is it based from where the form is created? 

  • Charlie
    Replied on July 1, 2015 at 2:05 AM

    Hi,

    May we know what payment integration you are using?

    If you are using Paypal Pro (also known as Website Payments Pro), please take note that Paypal Pro is only available in US, UK and Canada. Please check the matrix table here where specific Paypal products are available to be used: https://developer.paypal.com/docs/classic/howto_product_matrix/.

    In this case, you might need to switch to the standard Paypal payment integration instead.

    Merchant Country not supported Image 1 Screenshot 20

    Do let us know if you need more information on this.