What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Blank form fields on iPhone

    Asked by Damondeweese on July 01, 2015 at 02:45 PM

    ok so we are testing the jotform 

    via desktop works

    via ipad works

    via iphone or galaxy mobile cell phones does not work with several fields. 

    also the exact same fields text is black text not white like all the other fields. wondering if there is a correlation. 

    the following fields are not working on cell phones and populate with black text: 

    e-mail of applicant

    Name of Law Firm

    Case Manager email

    Claim number

    Name of Bank

    Routing Number

    Account Number

    Name on Account

    Loan Amonut Requested

    Page URL:
    www.migfunding.com

    ipad fields blank
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 01, 2015 at 03:45 PM

    I have inspected your form and I noticed issue that you mentioned. You can change color of text inside of your fields  by Injecting Custom CSS. To do that inside of your Form Builder select Setup & Embed tab, then click on Preferences, then select Form Styles tab and inside of Inject Custom CSS field at the bottom of existing code paste this code:

    .form-textbox {color: white!important;} 

    Also you need to make your form responsive in order to adapt form to mobile devices. 

    You can make your form responsive by adding Mobile responsive widget inside of your form. 

    Hope this will help. Let us know if you need further assistance.