What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to match form submissions with Stripe payments

    Asked by Carol Macomber on July 01, 2015 at 03:10 PM

    How do I get information about Stripe, ie match registrations to deposits in my bank?

    stripe form payment form
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    JotForm Support

    Answered by Mike on July 01, 2015 at 04:10 PM

    Thank you for contacting us.

    You should be able to compare form submission data with customers and payments on your Stripe account. We automatically create customers on Stripe. Also, if there is an email field on your form, it will be forwarded to your Stripe as customer's email.

    If you are referring to something else, please provide us with a bit more details. We will be happy to help.

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    Answered by Carol5 on July 01, 2015 at 04:23 PM
    Thanks very much. I can do that. How do I find my Stripe account?
    Carol Macomber
    (902) 956-2013
    www.fivefires.ca
    ...
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    JotForm Support

    Answered by Mike on July 01, 2015 at 05:40 PM

    There is a Stripe enabled form on your account, so as far as I understand, you do have a Stripe account. Their website is: https://stripe.com/

    If you cannot access your Stripe account, I would like to suggest contacting the Stripe Support at https://support.stripe.com.

    Thank you.

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    Answered by Carol5 on July 06, 2015 at 09:43 AM
    Thanks for getting back to me.
    Could you please tell me how to access my Stripe account?
    Carol Macomber
    (902) 956-2013
    www.fivefires.ca
    ...
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    JotForm Support

    Answered by BJoanna on July 06, 2015 at 11:35 AM

    If you have Stripe account you can log in to your account on this link: https://stripe.com/ 

    You will need to enter your email address and password. 

    If you are unable to access your Stripe account then you would need to contact Stripe Support.

    Hope this will help.