What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account registration/access issue

    Asked by Kirt Bridges  on July 01, 2015 at 03:58 PM

    Hello I'm trying to set up an account but it says my email already exists. I don't have an account. I tried to hit reset several times and gave it the email to send me a reset - nothing comes but thats because I don't have an account. 


    Can you help?



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    JotForm Support

    Answered by Mike on July 01, 2015 at 05:51 PM

    Thank you for contacting us.

    It appears that there is registered kirtbcw account associated with your email address. If the password reset email is not delivered yet, please let us know.