What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Tie form into analytics?

    Asked by art_crate on July 01, 2015 at 05:39 PM

    Hello,

     

    I am currently using mix panel, is there anyway to tie my form into mix panel or any other analytical service without exporting the source code? (This option does not currently work for me. Using squarespace and this would require moving into dev mode, which is sub par).

    All I want to do is create funnels for my form so I can get analytical data of when people are falling off.

    Any help, would be greatly appreciated.

     

    Thanks!

    analytics form analytics
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 01, 2015 at 10:35 PM

    Hi,

    Unfortunately, we do not have integration with mix panel.

    We actually have analytics that allows you to manage and monitor users viewing and using your forms. To learn more about its exciting feature, check this page: http://www.jotform.com/form-analytics/

    We also have analytics widgets like Google Analytics that you can integrate with your form. http://widgets.jotform.com/category/analytics

     

     

  • Profile Image

    Answered by art_crate on July 02, 2015 at 05:18 AM

    Elton,

    Thank you so much for the response. Jotform analytics looks great. Am I able to track how far a person is getting through the survey before dropping off? Knowing how many people fall off my survey while going through the questions (pages) will be greatly beneficial.

     

    Thanks!

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 02, 2015 at 07:00 AM

    Yes, it has duration on how long the user views or fills the form before dropping it off.

    Example:

    You can also see the number of people viewing your form.

  • Profile Image

    Answered by art_crate on July 03, 2015 at 01:54 AM

    Hi Elton,

    Thank you for the response. I am looking to create a funnel for the form, so I can see what page/question they are leaving. My form is 8 pages.

  • Profile Image
    JotForm Support

    Answered by Boris on July 03, 2015 at 07:59 AM

    I'm afraid that we do not have a per page tracking, so we can't track which page of a multi-page form the users have gotten to.

    Besides our Form Analytics, we also have the ability for you to use Google Analytics on your forms via our Google_Analytics widget, but it too can't see what page the user has gotten to. This is because our entire form is on only one real page (URL), and the pages that appear from navigating Next/Previous buttons are actually just elements within that one page that are made visible or hidden.

    Please let us know if you need further assistance.