I can not get my forms. This has been going on for over a week.

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    Answered on November 30, 2011 at 04:00 PM

    First off, we apologize for any inconvenience this may have caused. Can you please try to check your submissions on https://secure.jotform.com/ ? If this still doesn't work, please do let us know. So we can investigate further. We'll be waiting for your response.

    Thanks for your understanding and cooperation.

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    Answered on November 30, 2011 at 04:39 PM
    When I go to my forms I get this screen. When I click on Submissions it tells me I have no data (see below). As you can see it tells me I do. I have lost a lot of data. Where is it?
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    Answered on November 30, 2011 at 04:48 PM

    Unfortunately, we didn't receive your image.

    Please make sure that you have selected correct Time Frame in Submissions options:

    If this will not solve your problem, please let us know. Thank you for cooperation.