- drmarcoAsked on November 30, 2011 at 01:56 PM
Bonjour je souhaite annulée mon abonnement premium pour rester en gratuité sil vous plait
- JotForm SupportMike_TAnswered on November 30, 2011 at 04:51 PM
You can cancel your subscription by logging in to your PayPal account and cancelling your subscription there. Here are the steps to cancel via PayPal:
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
When you cancel your subscription you will not be charged again, but your account will stay Premium until the time you have paid for expires. You can also subscribe again anytime you wish to our paid services again.
Please feel free to contact us if you need any further assistance.
- mireille vaillancourtAnswered on December 27, 2011 at 08:54 PM
please cancell ask
- JotForm SupportidarktechAnswered on December 28, 2011 at 12:08 AM
May we know your JotForm username so we could check and cancel it for you if possible. Thanks.