What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    comment annuler mon abonnement premium

    Asked by drmarco on November 30, 2011 at 01:56 PM

    Bonjour je souhaite annulée mon abonnement premium pour rester en gratuité sil vous plait

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    JotForm Support

    Answered by Mike_T on November 30, 2011 at 04:51 PM

    You can cancel your subscription by logging in to your PayPal account and cancelling your subscription there. Here are the steps to cancel via PayPal:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be charged again, but your account will stay Premium until the time you have paid for expires. You can also subscribe again anytime you wish to our paid services again.

    Please feel free to contact us if you need any further assistance.

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    Answered by mireille vaillancourt on December 27, 2011 at 08:54 PM

    please cancell ask

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    JotForm Support

    Answered by idarktech on December 28, 2011 at 12:08 AM

    Hi Mireille,

    May we know your JotForm username so we could check and cancel it for you if possible. Thanks.