What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It seems like you have submitted your question too early without the details?
I've checked our records and I see you also have an opened thread with almost the same time with this one, I assume that would be the correct thread? Here it is: http://www.jotform.com/answers/601281. If that concern is also the same here, we will address the other one with more details on it, and you can just reply there instead of here.