Does autofill clears when the form is submitted?

  • rentasota
    Asked on July 1, 2015 at 9:44 PM
    Question: With the Auto Fill feature, after I submit the form, and then come back to test again, I would expect the auto-fill data to be cleared as I submitted my form. Or is it only cleared when the expiration date arrives, which I set to 2 days?
  • Elton Support Team Lead
    Replied on July 1, 2015 at 9:46 PM

    Yes, the data will be cleared once the form is submitted.

    The expiration date on the configuration wizard is for how long the "unsubmitted" data to stay on the user's browser.

  • rentasota
    Replied on July 2, 2015 at 4:02 PM

    The form does not appear to be clearing data after submission. I filled out the form and hit submit. Then I went back into the form and it still had all the data I had previously submitted. I then made a change to one of the fields and hit submit again - checked my submissions and there it was again.

    On another reply to my questions:

    http://www.jotform.com/answers/601301-Auto-Fill-feature

    BJoanna refers to a Clear Data button which can be added below the submit button. I don't want to add this button to the form as it won't do what I need. I want the data cleared after submit.

    Please advise...

     

  • David JotForm Support
    Replied on July 2, 2015 at 5:17 PM

    Normally, the fields will be deleted once you hit the submit button. So that the next user can start from the beginning with empty fields.

    The auto-fill feature stores the data in your browser. In order for it to be deleted, you need your clear your browser cache and cookies or use the reset button to manually clear the form. 

    You can also set the custom thank you URL to redirect back to the form.  This will present a new clear copy of the form it is submitted:

    http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page