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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All my submissions before march 2015 is not available.

    Asked by hopeforhorses on July 02, 2015 at 12:55 AM
    I have had the exact same issue.  I changed the email and all of my submissions before Mar 2015 are gone.  I too have not deleted them, but I need them.
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    JotForm Support

    Answered by Chriistian on July 02, 2015 at 08:24 AM

    Hi hopeforhorses, 

    Thanks for contacting us.


    As per checking on your account history log, you have changed your email last May 15. See screenshot below. 


    May I know the previous email of your account so we can further check the issue? 


    We will wait for your response.