All my submissions before march 2015 is not available.

  • hopeforhorses
    Asked on July 2, 2015 at 12:55 AM
    I have had the exact same issue.  I changed the email and all of my submissions before Mar 2015 are gone.  I too have not deleted them, but I need them.
  • Chriistian Jotform Support
    Replied on July 2, 2015 at 8:24 AM

    Hi hopeforhorses, 

    Thanks for contacting us.

     

    As per checking on your account history log, you have changed your email last May 15. See screenshot below. 

    All my submissions before march 2015 is not available Screenshot 20

     

    May I know the previous email of your account so we can further check the issue? 

     

    We will wait for your response.

     

    Regards.